The Zomato company is in
Yikes! Zomato, which is one of the most widely used applications for ordering food online, had to face a weird situation yesterday. A Zomato delivery man was caught hogging the food which was meant to be delivered to a customer.
The two minute video clip of the delivery guy having the package went viral all over the internet, after it was shared by one of the users. The video was shared on Twitter by a user with the [email protected]_Chikna with the caption, “This is what happens when you use coupon codes all the time. Watch till end. (sic)”
This is what happens when you use coupon codes all the time. 😂 Watch till end. pic.twitter.com/KG5y9wUoNk— Godman Chikna (@Madan_Chikna) December 10, 2018
In the video, one can see a man on a bike, wearing a Zomato T-shirt and a delivery bag. He goes on eating from the food parcel that was meant to be delivered. Then, he keeps it inside the bag, and takes out another one! After eating from the second box, he seals it and keeps it back inside the bag. He is then seen adjusting the sealing of a smaller packet, he prepares to leave post that.
On one hand, a lot of people shared their concern over the services provided, while on the other hand many trolled Zomato savagely.
Moreover, Zomato also shared a promising blog post after the incident.
“If true, this is unfortunate and not in line with our beliefs. We take this very seriously and will soon introduce tamper-proof tapes, and other precautionary measures to ensure we safeguard against this,” The company wrote.
In the blog post, they wrote:
“The person in the video happened to be a delivery partner on our fleet. We have spoken to him at length and while we understand that this was a human error in judgment, we have taken him off our platform.”
They also thanked and welcomed users for highlighting such grievances actively.